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  • What are Expert Advisors (EAs)?
  • Why can’t I complete my order in MT4/MT5?
  • How do I close a trade in MT4/MT5?
  • I want to modify an existing order to add stop-loss/take-profit price levels. Why is the “Modify” button greyed-out
  • How can I see my trade history in MT4/MT5?
  • How do I modify/delete a pending order in MT4/MT5?
  • Can I run more than one EA at the same time?
  • How do I remove an EA that I have loaded to MT4/MT5?
  • I lost my authentication device, removed the app, or deleted the code, what should I do?
  • My 2-step verification codes are not working, what should I do?
  • What is 2-step verification and what can it be used for?
  • Will my pending orders be executed even if I close the platform/browser window?
  • Can I use ActivTrader on a mobile device?
  • Can I use my MetaTrader accounts to trade on the ActivTrader platform?
  • Can I trade on MT5 using my MT4 account?
  • How can I partially close a trade?
  • I can’t find my EAs and indicators in MT4. Where are they?
  • Can I enter one-cancels-the-other (OCO), and pending partial close orders in MetaTrader?
  • What' the maximum number of orders I can place on MT4?
  • Can I use MT4 and MT5 on my mobile device?
  • Can I use MetaTrader on a Mac?
  • Where can I find the download link for MetaTrader 4 (MT4)?
United Kingdom
The Loom, Office 2.5
14 Gower's Walk
London E1 8PY
activtrades.co.uk
Regulated by FCA
luxembourg
52, Route d’Esch
L-1470 Luxembourg
activtrades.eu
Regulated by CSSF
bahamas
Bahamas
209 & 210 Church Street Sandyport, 1 P.O. Box SP 64388 Nassau, Bahamas
activtrades.com
Regulated by SCB
Italy
Via Borgonuovo 14/16
20121 Milano, Italia
activtrades.eu/it
Regulated by CSSF & registered with CONSOB
Bulgaria
Bul. Bulgaria 69
1404 Sofia, Bulgaria
activtrades.eu/bg

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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74-85% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

ActivTrades PLC is authorised and regulated by the Financial Conduct Authority, registration number 434413. ActivTrades PLC is a company registered in England & Wales, registration number 05367727.

ActivTrades Corp is authorised and regulated by The Securities Commission of the Bahamas. ActivTrades Corp is an international business company registered in the Commonwealth of the Bahamas, registration number 199667 B.

ActivTrades Europe SA, Public Limited Company, is authorised and regulated by the Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg. ActivTrades Europe SA is a company registered in Luxembourg, registration number B232167.

The ActivTrades Excess of FSCS Insurance is subject to the Terms and Conditions of the policy wording, eligibility to the Financial Services Compensation Scheme depends on the nature and status of the claim. Tax law is subject to change or may differ if you pay tax in a jurisdiction other than the UK.

The ActivTrades Europe Excess of SIIL Insurance is subject to the Terms and Conditions of the policy wording, eligibility to the Investor Compensation Scheme Luxembourg (SIIL) depends on the nature and status of the claim.

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