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Payments & Deposits

By Adriana Semova and 1 other
• 13 articles

[Deposits] I don’t have the credit/debit card I used to deposit. How can I withdraw my funds?

If you are no longer in possession of the card, kindly inform us and provide valid proof of its cancellation. In accordance with Anti-Money Laundering (AML) regulations, documentation confirming the cancellation of the card is required to remove it from our system.  The following forms of proof are accepted:  An official email from the issuing bank confirms that the card has been cancelled.  A copy or photograph of the card visibly destroyed or cut.  An official letter issued by the bank on company letterhead confirming the card cancellation.  A screenshot taken from a computer (mobile application screenshots are not accepted) clearly showing that the card has been cancelled.  A screenshot of a chat conversation with the bank is also acceptable, provided that the confirmation message is clearly visible, for example: “Card number 000 under the name XXX has been cancelled.”  Once your card has been removed from our system, you will be able to withdraw your funds to a bank account. Please allow 3–5 business days for the funds to be received. In such cases, a bank statement issued in your name may also be requested.  Related Articles How long will it take for funds to be credited to my trading account? Do you apply any commission when I fund my account? How long does it take to process my withdrawal request? How can I withdraw my funds? How can I make a deposit?

Last updated on May 27, 2026

[Payment Methods] How can I make a deposit?

Deposit and withdrawal requests can be made through your Personal Area: https://secure.activtrades.com/personalarea/Payment We offer a range of payment methods to fund your account. o make a deposit, first log in to your account via the ActivTrades homepage by clicking the “Login” button at the top right-hand corner of the page. A login pop-up will appear, where you should enter the email address used during registration along with your password. If you have forgotten your password, you may reset it by clicking the “Forgot password?” link. Once successfully logged in, you will be redirected to your Personal Area, where you can manage all aspects of your ActivTrades account. To make a deposit, navigate to Accounts > Transactions, click Deposit, and select the payment method that is most convenient for you. By pressing “make a deposit” you will be forwarded to the following page:  Credit/Debit Card Deposits   By pressing in the credit/debit card section of the main deposit page, you will be forwarded to the following page.  From this page you can select the ActivTrades account you would like to fund, as well as the amount you would like to deposit, and press the “Next” button to make payment. Alternatively, you can add other cards to your Personal Area, as well as editing the details of existing cards, or deleting them entirely.  By filling in the details of the above form, you can add your chosen credit/debit card into your Personal Area. This includes your card’s details, as well as the billing address that is attached to that particular credit/debit card.  Bank Transfer Deposit    If you prefer to fund your ActivTrades account via Bank Wire, simply press the “make a Deposit” button on the Bank Transfer section of the main deposit page. This will bring up the following page, which contains a list of bank account details that you can use to wire funds directly to your ActivTrades.  Related Articles How long will it take for funds to be credited to my trading account? How can I withdraw my funds? How Can I Start Using ActivTrader? How can I sign up for an account with ActivTrades? How to make deposits and withdrawals with TradingView?

Last updated on Jun 08, 2026